2nd Avenue Deli

In Business Since 2007

2.57 out of 5

Based on 7 reviews

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162 E 33rd St

New York, NY10016

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(212) 689-9000

About 2nd Avenue Deli

EATING PLACE

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Reviews

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Not worth the hype

Posted bytmitchel11on 5/26/2009

Their deli doesn't have prices on it. They pretend to ignore you when you ask how much everything is. I ordered a half pound of turkey, a half pound of roast beef, and a half pound of pastrami and some side salad and the total came to $77. They only told me the price after everything was wrapped up and I felt obligated to pay. Their fake smiles could not satiate the bad taste in my stomach I got from knowing I was ripped off.

Product Poor, Service Worse

Posted byservicepooron 3/13/2009

Product is poor, and service is worse. Tonight I went in and ordered a sandwich to bring as a gift for a friend. They made the sandwich wrong and I brought it back. Before I went back I called, the person on the phone said just come in and we'll have a new sandwich waiting for you. I get there and ask for it, and then they say give us the old one we'll clean it up for you. As he starts "cleaning it up" he uses his bare hands to take apart and put back together the food. Now that's a first class move. So they lied on the phone. Then I went and asked to speak with the manager after watching my turkey get man handled. So some guy named Mohamed said he was the manager. Seemed nice at first. He said it wasn't him who answered the phone and would not make a new sandwich for me. Then I just asked for a refund. Mohamed says where is your receipt. I said I was never given one, but the guy who took my cash was right there. The cash man acknowledged me, but then Mohamed said without the receipt no money back. So much for service. And... I did spend $31 for a quart of soup and 1 turkey sandwich. Sheesh. You would think you would get more for what you pay at this place. My only recourse is to talk with some guy Jeremy who owns the place. I'm told he is in every morning. Jeremy, if you are listening Mohamed should have slightly better customer service skills, and the guy behind the counter shouldn't argue about not making the sandwich wrong. Heck, it might be nice if he didn't stick his fat knuckles in my food. After all, I did order it, and ya made it wrong. So, I congratulate you on taking my money without issue, and telling me to shove it just as easily. Hope others fare better at this place than I did. Anyone reading this, I'll smile if you eat somewhere else. Besides, its new york and 2nd avenue deli is nothing more than overpriced and loaded with fat fingers.

Had a "Pastrami Off" Versus Eisenberg's, and Eisenberg's Won!

Posted byfunitalian67on 7/22/2008

I'm a lover of pastrami, and I recently found Eisenberg's, and thought I was in heaven (read my review). However, since I'm always searching for the next best thing, I decided to give the 2nd Ave. Deli a try given its long heritage and proximity to my office. Do not get me wrong, 2nd Ave. makes a very good, tasty sandwich, but it is on the leaner side. Unfortunately, a little to lean for my taste. As such, I had to give the victory to Eisenberg's by 20 cholesterol points...lol. As an aside, 2nd Ave. gives its patrons a small shot glass full of its very tasty chocolate soda to cap off lunch...very nice touch!

Still Great Matzoh Ball Soup But Something's Missing

Posted byhuskyduckon 6/1/2008

I went to the new location late on a Saturday night and I was literally the only person in the place for about 30 minutes until another party was seated. I'm not sure if the dead atmosphere contributed to my overall impression of the food, which was good, but it's just not the same as the old location. It felt kind of sad to be honest. The matzoh ball soup is still tops in the city, however. The complimentary pickles and slaw as good as ever. I'm curious to see if in the long run this new location will have a permanent effect on this great New York institution. Even so, the Second Avenue Deli is still one of the top 5 New York Delis, though I used to rank it overall number one.

rude!

Posted bytbp9on 3/18/2008

Sadly, not as good as the original. The portions are just not what they used to be and the SERVICE is horrible. When calling for a delivery expect nothing but rudeness. This is unfortunate... the food is still good, but not sure if it is worth the trouble.